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Error code · Cooktop

Monogram ZHU Induction Cooktop Code Er22: another touch board reading

Er22 is a third touch board code on Monogram ZHU30 and ZHU36 induction cooktops. It signals an internal electronic problem on the board behind the glass keys, and a technician reads it in the cooktop's service…

Medium · inspection needed
Code
Er22
Appliance
Cooktop
Brand
Monogram
Warranty
30-day workmanship

What Er22 means

Er22 is a third touch board code on Monogram ZHU30 and ZHU36 induction cooktops. It signals an internal electronic problem on the board behind the glass keys, and a technician reads it in the cooktop's service mode. The owner sees only an E, or an E alternating with a letter. Keys may stop answering and the cooktop may refuse to light a zone. The touch board is the part named for replacement when the diagnosis is confirmed.

Common causes of Er22

  • Touch board electronics
  • Connector seating at the touch board
  • Moisture or residue around the keypanel
✓ One safe check you can try

1. Make sure all elements are off and the glass is cool. 2. Clean the glass around the keys with a dry soft cloth. 3. Turn off the cooktop's breaker, wait a minute, and turn it on again. 4. Try a flat, dry pan on one zone. 5. Do not keep testing if the E returns.

! Why to stop there
  • The owner display does not show Er22 itself
  • We separate a board issue from a damp or dirty keypanel before replacing anything
  • The quote is given in writing before the work begins
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
Er22Er22 questions
Why do I see different codes for the same board?

The board can report several internal checks, and each one has its own number. The technician reads which was stored. It helps us judge how the cooktop has behaved.

Will drying the glass help?

It can if moisture was confusing the keys. Wipe the panel dry and turn power off at the breaker for a minute. If an E comes back, the board needs testing.

Is this dangerous?

The code is about control electronics, not heat. Still, do not keep using a cooktop that behaves unpredictably, because an unreliable keypad can start a zone you did not choose. Call us for a check.

Book a visit

Still seeing Er22?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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