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Error code · Wall Oven

Monogram ZET Wall Oven Code C2: upper temperature encoder link lost

For Monogram 30-inch single and double convection wall ovens in the ZET1 and ZET2 series, such as the ZET1PL1SS and ZET2SL1SS, C2 is a stored record that communication failed with the upper temperature encoder, the board…

Medium · inspection needed
Code
C2
Appliance
Wall Oven
Brand
Monogram
Warranty
30-day workmanship

What C2 means

For Monogram 30-inch single and double convection wall ovens in the ZET1 and ZET2 series, such as the ZET1PL1SS and ZET2SL1SS, C2 is a stored record that communication failed with the upper temperature encoder, the board that reads the temperature knob setting for the upper oven. A documented sign is that the starting set temperature differs from the one you selected, which points to replacing that encoder board. You may notice the oven heating to a temperature you did not choose.

Common causes of C2

  • Upper temperature encoder board
  • Harness to the encoder
  • Set temperature differing from the selected value
  • Control board communication
✓ One safe check you can try

1. Turn the controls off and let the oven cool down. 2. Set a bake and compare the temperature shown with the one you chose. 3. Write down any mismatch. 4. If the numbers disagree, call us and give us the temperatures you saw.

! Why to stop there
  • A mismatch between selected and shown temperature is the clearest sign, so we test for that first.
  • We check the harness before we replace the encoder board.
  • The price comes in writing in advance, and the work carries a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
C2C2 questions
What does C2 mean?

The control stopped communicating with the upper temperature encoder, which reads your temperature setting.

How would I notice it?

The starting temperature may differ from what you selected. That mismatch points to the encoder board.

Is the display showing C2?

Usually not. It is stored, so we read it during the visit.

Book a visit

Still seeing C2?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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