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Error code · Wall Oven

Monogram ZET Wall Oven Code C5: lower encoder temperature link lost

Found on double ovens in Monogram 30-inch single and double convection wall ovens in the ZET1 and ZET2 series, such as the ZET1PL1SS and ZET2SL1SS, C5 is a stored record of lost communication with the lower…

Medium · inspection needed
Code
C5
Appliance
Wall Oven
Brand
Monogram
Warranty
30-day workmanship

What C5 means

Found on double ovens in Monogram 30-inch single and double convection wall ovens in the ZET1 and ZET2 series, such as the ZET1PL1SS and ZET2SL1SS, C5 is a stored record of lost communication with the lower temperature encoder, the board that reads the temperature setting for the lower oven. A documented sign is that the initial set temperature differs from the one you selected, which points to replacing that encoder board. The display does not show C5.

Common causes of C5

  • Lower temperature encoder board
  • Harness to the encoder
  • Set temperature differing from the selected value
  • Control board communication
✓ One safe check you can try

1. Switch the lower oven off and let it cool. 2. Set a bake on the lower oven and compare the temperature shown with your choice. 3. Write down any mismatch. 4. Call us if the numbers disagree and give us both temperatures.

! Why to stop there
  • We compare selected and shown temperatures on the lower oven first.
  • The harness is inspected before we replace the encoder board.
  • You get a written price before work, with a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
C5C5 questions
How does C5 differ from C2?

C2 involves the upper temperature encoder and C5 the lower one, so C5 applies only to double ovens.

What would I notice?

The lower oven may start at a temperature that differs from your setting.

Is C5 shown on the display?

No. It is stored and read by a technician.

Book a visit

Still seeing C5?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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